“During a brief absence of the Building 123 Building Manager, PMSC provided critical support to GSA. Building 123 at the DFC is serviced by your company under Contract Number XYZ. PMSC employees responded both appropriately and proactively without direction from the Building Manager. Your employees observed debris in an office resulting from a roofing project. In response to this hazard, the area was cautioned off to prevent personnel traffic. Thank you for providing such highly qualified, proactive staff that carry out building policies and protect GSA’s building tenants.”