“During August, 2008, the Democratic National Convention (DNC) took place here in Denver, Colorado. Critical operational support was manned out of a building located at the Denver Federal Center, which is serviced by your company under Contract Number XYZ. It has brought to my attention that your company responded to a series of incidents which were resolved efficiently, effectively and timely. PMSC employees responded with professional service and skill in making what could only be described as a possible nightmare just a minor bump in the road for our tenants. Thank you for providing such a highly qualified staff that performs high quality services for the Government.”